Good to know
Shipping & returns
How your piece gets to you, and what happens if something isn’t right.
Shipping
Getting it
to you
Ready-to-ship pieces are packed by hand and sent soon after you order. Made-to-order pieces ship once they’re finished — Mara will tell you the timing when you order.
Shipping costs and options are shown at checkout before you pay.
Returns
If something
isn’t right
Every piece is handmade, so small differences are part of its charm. If your piece arrives damaged, please get in touch within a few days of delivery with a photo and Mara will make it right.
Custom and made-to-order pieces are made just for you, so they can’t be returned unless they arrive damaged.